Return Process - Europe

Here's a breakdown of the steps to initiate the return:

1. Please ensure that the stand and all accompanying accessories are undamaged, scratch-free, and complete, and that the packaging box remains intact and clean.

2. Carefully pack the product, similar to the condition you received it in, and send it to the following address:

Name: EWA
Address: Unit5,SUBMARINE CABLE DEPOT, WARSPITE ROAD,
               SE18 5NX, LONDON
               United Kingdom

3. Kindly provide us with a photo of the Shipping Label once it has been affixed to the package and the tracking number.

Note: The package must be shipped out within three days when you received the return instruction, or you need to follow the new process then.

4. Once we receive the returned product and confirm that it is in proper condition, we will proceed with a full refund, including the reimbursement of your shipping costs(Via Paypal).

We greatly appreciate your cooperation throughout this process. If you have any further questions or require assistance, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to ensure a smooth and seamless return experience.

Thank you for your understanding and collaboration.