Worry-Free Purchase
If the product encounters an issue and becomes unusable within 365 days of delivery, you will receive a free brand-new replacement.
All products in the KUXIU official store are genuine. From the moment you place your order to the moment it’s delivered to you, our system tracks it every step of the way. We look forward to your 100% satisfaction.
The warehouses are located in the United States (New York, New Jersey, Los Angeles), Canada (Calgary), the United Kingdom (London), Australia (Sydney), the Czech Republic (Prague), as well as in Germany, France, Spain, Italy, Japan,Hongkong and other countries. The system will automatically select the nearest warehouse for delivery.
- Arrival delay: Claim for $5 if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
- Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
- Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
- Worry-Free Purchase also includes carbon offsets for carbon emissions produced within the recipient’s destination country .
Please note: Worry-Free Purchase is a value-added service offered by Seel. Please don't purchase it as a stand-alone item.
Product Specifications
KUXIU Global
Since 2004, KUXIU has been expanding into global markets, establishing warehouses and branches in multiple European countries, North America, and Asia. This ensures faster logistics and superior after-sales services for customers worldwide.
800,000+
We provide satisfactory service to over 800,000 customers.
Endorsed by Top Media
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Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
